On Monday morning I called your company because our stairlift, purchased in July 2010, was not operating properly. My father who is wheelchair bound was returning home from a hospital procedure later that afternoon. Every staff person I spoke with made a genuine effort to help and responded with courtesy. A service technician came to our home within hours and fixed the stairlift, asking and answering questions that helped to pinpoint the problem and prevent it from reoccurring.
We truly appreciate the excellent service that your company provides for our family.
Thank you. Sincerely, Helen C.